INTRODUCTION
TGOTRIP INDIA values your privacy and is committed to protecting all personal information collected from travelers agents and business partners. This Privacy Policy explains how we collect use share and safeguard personal data when you make a booking use our services visit our website or communicate with us.
SCOPE
This policy applies to all customers and partners of TGOTRIP INDIA including users of our website travel booking systems and offline travel assistance services.
INFORMATION WE COLLECT
We may collect the following types of information
A. Personal Identification Details
Name gender date of birth nationality passport number PAN or government ID
B. Contact Information
Email address phone number and postal address
C. Travel Information
Travel dates destinations flight and hotel preferences visa information and any special requests
D. Payment Information
Transaction details payment mode booking reference and billing information processed through secure payment gateways
E. Technical and Usage Information
IP address browser type device information cookies and interaction data collected automatically when using our website
F. Partner or Agent Information
Company name contact person GST or registration details for business to business transactions
HOW WE USE YOUR INFORMATION
TGOTRIP INDIA uses collected data for the following purposes
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To process and manage your travel bookings and reservations
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To confirm payments and send invoices or receipts
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To communicate booking confirmations updates cancellations and amendments
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To coordinate with airlines hotels transport providers and other service partners
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To provide customer service and resolve support queries
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To send promotional offers newsletters and travel updates when consented by the user
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To comply with taxation legal and regulatory obligations
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To analyze user behavior and improve website experience and services
DATA SHARING AND DISCLOSURE
TGOTRIP INDIA may share relevant information with trusted third parties only for the purpose of completing your travel booking
This may include
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Airlines and hotel partners
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Transport and excursion operators
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Visa and insurance service providers
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Payment gateway partners and banks
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Government authorities if required under law
We do not sell trade or rent personal data to any unrelated third party for marketing or profit.
DATA STORAGE AND SECURITY
All personal data is stored in secure systems protected by firewalls and encryption technologies.
Access to personal data is restricted to authorized employees and agents who require it to perform official tasks.
TGOTRIP INDIA regularly reviews its data security procedures to protect against loss misuse or unauthorized disclosure.
COOKIES AND ONLINE TRACKING
Our website may use cookies to recognize returning visitors analyze performance and improve the user experience.
Cookies do not collect any sensitive personal information.
Users can manage or delete cookies through their web browser settings.
YOUR RIGHTS
You have the right to request access to your personal data stored by TGOTRIP INDIA and to request correction or deletion where applicable.
You may also withdraw consent for marketing communications at any time by contacting us.
Certain data may be retained as required by law or for legitimate business purposes such as accounting or dispute resolution.
DATA RETENTION
Personal data is retained only for as long as necessary to fulfill the purpose of collection or as required under applicable laws.
Once the retention period expires data will be securely deleted or anonymized.
THIRD PARTY LINKS
Our website may contain links to other travel portals or third party websites.
TGOTRIP INDIA is not responsible for the privacy practices content or data security measures of these external sites.
MINOR POLICY
TGOTRIP INDIA does not knowingly collect or process information from persons under the age of eighteen.
Travel bookings for minors should be made by a parent or legal guardian.
LEGAL COMPLIANCE
TGOTRIP INDIA complies with applicable data protection and privacy laws in India.
We will disclose data only when required by law or lawful authority.
CHANGES TO THIS POLICY
TGOTRIP INDIA reserves the right to modify or update this Privacy Policy at any time without prior notice.
Any updates will be posted on our website with the latest revision date.
